Manager Virtual Nursing

Trinity Health - Des Moines, IA

Full-time - Manager

Des Moines, IA

5,001-10,000 employees

Hospitals

About the position

The Manager of Virtual Nursing is responsible for leading a specified nursing area, overseeing patient care activities, unit operations, and staff development. This role requires 24-hour accountability for patient care, promoting evidence-based practices, and ensuring compliance with healthcare regulations. The manager will also handle recruitment, performance appraisals, budget management, and operational planning to enhance service delivery and patient outcomes.

Responsibilities

• Lead and promote evidence-based practice and research among unit leaders and staff.
• Promote best practice implementation on the unit.
• Work independently with limited direction from the nurse executive.
• Utilize effective delegation skills.
• Direct recruitment and retention activities on the unit.
• Conduct performance appraisal processes.
• Direct healthcare members in delivering safe and effective patient care.
• Operate the unit within the approved budget.
• Facilitate efficient operation of unit activities.
• Maintain knowledge of documentation requirements for employees' files and patients' records.
• Administer nursing care to patients, including assessment, planning, implementing, and evaluating care plans.
• Direct/provide emergency support measures as needed.
• Develop an annual operational plan integrated with Mercy's strategic plan.
• Develop, implement, and review policies and procedures guiding assigned services.
• Maintain departmental staffing plans and ensure compliance with staffing requirements.
• Continuously assess and improve departmental performance based on quality plans and satisfaction data.
• Supervise assigned management staff and provide necessary education and support.
• Develop annual operating and capital budgets, monitor performance, and implement corrective plans.
• Ensure competent patient care by obtaining and interpreting data and adapting procedures as necessary.
• Support and abide by all Mercy policies, including safety policies and practices.
• Participate in national professional organizations to ensure current knowledge of operations.
• Maintain open communication with staff, physicians, and other departments.

Requirements

• Registered Nurse (RN) license in Iowa.
• Bachelor's degree in Nursing or related field; Master's degree preferred.
• Minimum of 5 years of nursing experience, with at least 2 years in a leadership role.
• Strong knowledge of nursing standards, practices, and regulations.
• Excellent communication and interpersonal skills.
• Proven ability to manage budgets and staffing plans.

Nice-to-haves

• Experience in virtual nursing or telehealth services.
• Certification in nursing administration or leadership.
• Familiarity with evidence-based practice and quality improvement initiatives.

Benefits

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage