Manager, Workforce Management Product Owner

$103,301 - $133,336/Yr

Sherwin-Williams - Cleveland, OH

Full-time - Mid Level

Cleveland, OH

Chemical Manufacturing

About the position

The Manager, Workforce Management Product Owner at Sherwin-Williams is responsible for developing new product concepts and features that align with the objectives of the Shared Business Services Organization. This role involves collaborating with cross-functional teams to ensure successful deployment of the UKG Pro Workforce Management (WFM) solutions, managing the product backlog, and communicating the product vision and roadmap to stakeholders. The position requires a strong understanding of product management, agile methodologies, and the ability to influence and lead teams effectively.

Responsibilities

• Develop new concepts for products and features in alignment with the objectives of the Shared Business Services Organization (SBS).
• Create user stories detailing business requirements and prioritize them to ensure maximum value alignment with the Workforce Management strategy.
• Ensure UKG Pro WFM functional and technical deliverables are created from business user stories and coordinate with stakeholders.
• Conduct formal performance reviews and celebrate individual and team successes.
• Comprehend key business objectives and requirements for UKG Pro WFM to make final decisions on functionality.
• Provide feedback to the WFM Center of Excellence to help define a product strategy.
• Collaborate with cross-functional teams to ensure a shared understanding of requirements for successful deployment.
• Work in partnership with process owners to ensure appropriate execution of processes.
• Collect feedback from users to enhance UKG Pro WFM features and usability.
• Groom the product backlog, breaking down epics and estimating user stories in collaboration with the delivery team.
• Track progress towards releases of UKG Pro WFM features and communicate to relevant stakeholders.
• Communicate UKG Pro WFM vision, roadmap, and business intent to the Scrum/delivery team.
• Assist with the development of product training that aligns with the organization's change management plan.
• Develop acceptance criteria to ensure thorough testing of the solution.
• Review Release Notes and identify new features or functionality that will support business outcomes.

Requirements

• Bachelor's Degree or equivalent work experience.
• 5+ years in an agile delivery framework or Product Owner role.
• 5+ years experience in managing projects or delivering technology solutions.
• Prior knowledge of key processes and technical products within Workforce Management.
• Experience working with SaaS Solutions.
• Strong understanding of Product Ownership for Agile Scrum Teams.
• Excellent communication skills to influence peers and executives.

Nice-to-haves

• Six Sigma, Lean training
• Prior knowledge of key processes within UKG Pro WFM technologies
• Supervisory experience or team responsibility
• Experience in transformational projects or enterprise level initiatives.

Benefits

• Health insurance
• 401k retirement plan
• Paid time off
• Employee discounts
• Professional development opportunities