AMC Theatres - Winchester, VA
posted about 1 month ago
As a Manager at AMC, you will supervise and coordinate the operations of the theatre to achieve AMC's goals. Your role will involve providing leadership and development to the theatre crew, ensuring that all associates understand and meet the expectations set forth in a professional and safe work environment. You will be responsible for fostering a culture of communication and teamwork, which is essential for delivering an exceptional guest experience. This position requires you to lead by example, demonstrating the values of AMC while managing daily operations effectively. In this role, you will be tasked with direct supervision and guidance of crew members, ensuring that they satisfy all AMC guest service standards. You will also be responsible for staffing each area appropriately, performing daily operational and administrative duties, and reinforcing a guest-focused approach through techniques such as Managing By Walking Around (MBWA). Additionally, you will review financial numbers to optimize both financial results and the guest experience, taking ownership of your personal training program and overseeing specific theatre departments as assigned. Your responsibilities will also include assisting with hiring, training, developing, and disciplining associates as necessary. You will work collaboratively with supervisors, peers, subordinates, guests, vendors, and corporate partners, ensuring effective communication in a high-volume setting. Maintaining regular attendance for all scheduled shifts is crucial, as is upholding AMC's business practice standards and ensuring compliance with company policies. You will also assist the General Manager/Senior Manager in achieving guest service and financial goals associated with Food and Beverage, and complete all other functions and assignments as directed.