Manager

$31,200 - $31,200/Yr

Lucky Bernies - Spring Grove, IL

Part-time - Mid Level

Spring Grove, IL

About the position

We are seeking a dynamic and experienced Manager to oversee daily operations in our gaming/casual dining establishment. The ideal candidate will possess strong leadership skills and a passion for food service, ensuring that our kitchen runs smoothly while delivering exceptional dining experiences to our guests. This role requires a hands-on approach to managing staff, training development, and maintaining high standards of food quality and service. Exceptional customer service is a major component of this position.

Responsibilities

• Hire, train and lead each store's exceptional customer-focused employees.
• Communicate company objectives through face-to-face communication, team meetings, and daily calls to each property.
• Ensure that all local and national health and food safety codes are maintained.
• Perform visitations of each location on a consistent basis to ensure quality standards are being maintained.
• Instill and uphold the mission of cultivating relationships through personalized service.
• Lead recognition and motivational efforts throughout the area for team members and guests.
• Work hands-on in each property to ensure compliance of guest service, cleanliness, and standards of excellence.
• Provide guidance to all team members, leading by example.
• Execute all schedules, minimizing overtime and ensuring proper coverage.
• Maintain proper inventory levels with thorough inventory and purchasing.
• Ensure team members have up-to-date food manager and basset certifications.
• Complete all required reports in a timely manner including weekly and monthly reports and business reviews.
• Responsible for retaining food budgetary goals and ensuring operational and financial targets remain within agreed-upon budgets and timelines.
• Develop and maintain a strong relationship with employees and customers.
• Proactively identify and manage challenges to address customer concerns and issues.
• Address underperformance and accountability with necessary documentation.
• Analyze employee performance and provide feedback, guidance, and training to impact results.

Requirements

• Proven experience in food management within a casual dining setting.
• Strong background in kitchen management with a focus on culinary excellence.
• Excellent cash handling skills with attention to detail in financial transactions.
• Ability to supervise and motivate a diverse team effectively.
• Experience in training development for staff at various skill levels.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Effective communication skills, both verbal and written, to interact with team members and guests.

Benefits

• Employee discount
• Paid training