Managing Director Customer Service
Highway Transport•Knoxville, TN
482d•$113,000 - $141,500
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About The Position
The Managing Director of Customer Service is responsible for directing and overseeing the customer service operations of the organization. This role involves implementing policies and procedures to enhance customer service quality, establishing performance metrics, and developing training programs. The Managing Director will also act as a liaison between the customer service department and other divisions, ensuring effective communication and collaboration.
