Manual QA Engineer

Resound Corporation - Warsaw, IN

Full-time - Mid Level

Warsaw, IN

5,001-10,000 employees

Social Assistance

About the position

The QA Engineer will join the Digital Experience Department at ReSound, contributing to the development and maintenance of customer-facing services and solutions. This role involves ensuring software quality through comprehensive testing strategies, collaboration with cross-functional teams, and mentoring junior engineers. The position is temporary for 12 months with potential for extension.

Responsibilities

• Develop and implement comprehensive test plans and test cases for web-based products.
• Define and implement testing strategies, including functional, regression, performance, and usability testing.
• Oversee test dependencies and implement mitigation strategies in collaboration with the QA team.
• Support the team in preparing an automation test strategy for core products.
• Collaborate with cross-functional teams to understand product requirements and design test scenarios.
• Classify bugs based on severity and determine their impact on functionality and user experience.
• Perform manual testing of web applications to ensure they meet quality standards.
• Identify, document, and track defects using appropriate tools and methodologies.
• Conduct root cause analysis of defects and work with development teams to resolve issues.
• Prepare and coordinate deployments ensuring high-level QA of releases.
• Mentor and guide junior QA engineers in best practices.
• Work closely with Scrum masters, Developers, Product Owners, Stakeholders, and Designers to ensure a shared understanding of quality goals.
• Provide clear and concise test reports and metrics to Scrum Master and Stakeholders.
• Identify opportunities for process improvements and implement changes to enhance QA team efficiency.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3+ years of experience in QA, with a focus on web applications.
• Good understanding of web technologies, including HTML, CSS, JavaScript, and web frameworks.
• Proficiency in using test management and bug tracking tools (Azure DevOps).
• Solid understanding of agile methodologies and experience working in agile teams.
• Experience in writing clear, concise, and comprehensive test cases and documentation.
• Experience with REST APIs (XML, JSON) and Postman (or equivalent client).
• Experience in testing of any CMS solutions (Sitecore, Contentful).
• Basic experience in continuous integration processes and tools (Azure DevOps, Octopus or similar).
• Experience using Figma to view, analyze and verify UI designs.
• Advanced analytical and problem-solving skills.
• Good communication and collaboration skills.
• Attention to detail and a commitment to delivering high-quality products.
• Fluent English language skills and confidence in a cross-cultural environment.

Nice-to-haves

• Knowledge and experience in any programming languages (Preferably C# and JavaScript).
• Experience in accessibility testing, including knowledge of WCAG guidelines.
• ISTQB certification.
• Experience in load testing (JMeter).
• Experience in testing of any eCommerce solution (especially Salesforce Commerce Cloud).
• Experience with test automation tools and frameworks such as Selenium, Playwright, or similar.

Benefits

• Flexible working hours
• Opportunities for professional development
• Collaborative work environment
• Health and wellness programs