Manufacturing Engineer

Ccintegration - Sunnyvale, CA

Full-time - Mid Level

Sunnyvale, CA

Professional, Scientific, and Technical Services

About the position

The Manufacturing Engineer at CCIntegration Inc. plays a crucial role in providing production support across multiple products and production lines. This position involves auditing processes and creating work instructions that align with lean manufacturing practices to enhance efficiency and productivity. The engineer will troubleshoot system and component failures, conducting thorough analyses and repairs of production systems. Additionally, the role supports product design, development, and testing during the integration phases, ensuring that all processes meet customer specifications and quality standards. In this position, the engineer will be responsible for validating products according to customer specifications and preparing necessary validation reports. They will also support the design, development, and testing phases of product integration, creating clear work instructions for production teams while promoting lean manufacturing practices. The engineer will manage documentation related to control deviations and engineering change notices (ECN/ECO), coordinating the phase-in and cut-in processes effectively. Collaboration is key in this role, as the engineer will work closely with the Quality Assurance and Returned Material Authorization (RMA) teams to make technical decisions and administer the RMA process. They will perform failure analyses and repairs on production systems and field returns, troubleshooting component failures in collaboration with suppliers and customers. Regular interaction with clients is expected to ascertain their requirements and develop delivery plans and schedules. The engineer will also assess, document, and communicate any changes driven by production floor needs or customer requests. The Manufacturing Engineer will lead and support project status calls or meetings, coordinating and planning activities with third-party vendors. Experience with white box systems and Tier 1 suppliers, such as Supermicro, Dell, and HPE platforms, is essential, as is the ability to troubleshoot hardware issues. Strong interpersonal and communication skills are necessary for effective client support, both via phone and email. The engineer must comply with all guidelines and procedures related to the protection of the company's information assets and those of its clients, preparing and drafting failure analysis reports as needed. Testing and validating software, patches, BIOS, and firmware updates are also part of the responsibilities, along with a solid understanding of Linux Operating Systems.

Responsibilities

• Provide production support for multiple products and production lines.
• Audit processes and create work instructions to maximize lean manufacturing practices.
• Troubleshoot system and component failures and complete analysis and repair of production systems.
• Support product design, development, and testing during integration phases.
• Prepare validation reports as required to meet customer specifications.
• Control deviation and manage ECN/ECO documentation, coordinating the phase-in/cut-in process.
• Support Quality Assurance and RMA teams with technical decisions and RMA process administration.
• Perform failure analysis and repair of production systems and field return systems.
• Engage with clients to determine their requirements and develop delivery plans and schedules.
• Assess, document, and communicate all production floor and customer-driven changes.
• Work cross-functionally to solve problems and implement changes.
• Lead and support project status calls or meetings.
• Coordinate and plan 3rd party vendor activities and resources.
• Test and validate software and patches as required by customers.
• Test and validate BIOS and firmware updates.

Requirements

• Bachelor's Degree in Electrical Engineering, Computer Science Engineering, Information Technology, or equivalent education and experience.
• 5 years of experience working in production/manufacturing PC architecture environments.
• Strong PC and Server problem-solving and troubleshooting skills.
• Solid knowledge of PC architecture, CPU types, chipsets, I/O bus types, etc.
• Ability to work well in a high-paced, team-driven environment.
• Ability to work independently and be a problem solver.
• Detail-oriented with strong interpersonal and communication skills.
• Fluency in a second language is preferred for building relationships with global customers.
• Ability to implement corporate policies in production processes.
• Willingness to work extended days, weekends, and occasional travel for business meetings or training.

Nice-to-haves

• Experience with ERP and PLM systems.
• Knowledge of Linux Operating Systems.

Benefits

• Competitive salary ranging from $60,000 to $85,000 yearly.