Extra Space Storage - Salt Lake City, UT
posted 4 months ago
The Map Operations Coordinator plays a crucial role in enhancing the customer experience for those renting Extra Space storage units remotely. This position involves creating and maintaining digital maps of the company's properties, which are essential for helping customers locate their units on-site. As the company expands its online rental capabilities, the importance of accurate and user-friendly maps will only increase. The coordinator will also be responsible for updating the layouts of the facilities to reflect any changes or new constructions. In this temporary role, lasting approximately 4 to 5 months, the coordinator will work closely with various teams to ensure that the maps are accurate and up-to-date. This includes ingesting feedback from stores, managing the workload to prioritize the most critical map edits, and confirming new building layouts and unit attributes with district and store managers. The coordinator will act as a liaison between the map partner and the stores, ensuring that all parties are aligned and that new maps are ready for public access when new facilities open. The role requires a strong attention to detail, as the coordinator will need to revise existing Adobe Illustrator documents and analyze data in Excel. Collaboration with internal resources across the country is essential, as is adherence to the company's visual brand design guidelines. The coordinator will also be expected to present progress updates to their supervisor regularly, ensuring transparency and accountability in the map editing and creation process.