Marine Surveyor - New Orleans, LA

Engle Martin & Associates

Full-time

Insurance Carriers and Related Activities

About the position

The Marine Consultant at EIMC is responsible for managing and investigating ocean marine claims, providing expertise in supply chain loss control. This role involves independently handling cases, communicating with clients, and producing detailed reports while adhering to industry regulations and standards.

Responsibilities

• Independently opens and handles assigned cases within basic limits of complexity.
• Identifies, recommends, and pursues appropriate mitigation strategies with supervisory oversight as necessary.
• Expands knowledge base to include broader analysis of terms, clauses, and coverage.
• Independently selects appropriate company templates based on client requirements.
• Produces clear, concise, and grammatically correct reports requiring minimal review/editing.
• Engages in peer review with others as directed.
• Reviews time and expenses with attention to estimates and client intent.
• Pursues and completes Lloyds Agency Module 3: Cargo Claims & Recoveries credentialing.
• Develops a higher-level understanding of market levers and influences.
• Communicates with clients beyond routine case correspondence with supervised authority.
• Attends company meetings and trainings with enthusiasm.
• Identifies potentially valuable case studies from personal field experience and shares them through supervised contributions to presentations.
• Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations.
• Maintains confidentiality of proprietary and sensitive information.
• Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards.

Requirements

• Bachelor's degree preferred.
• Prior experience in ocean marine claim adjusting or other insurance-related work preferred.

Nice-to-haves

• Ability to understand claims adjudication process.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Passionate about providing exceptional customer service.
• Skilled in analyzing, interpreting, and reporting pertinent information.
• Strong research and investigative skills.
• Conflict resolution and persuasion abilities.
• Organized and detail oriented.
• Excellent problem solving and critical thinking skills.
• Ability to work both independently and as part of a team.