Citigroup - Tampa, FL
posted 2 months ago
The Market Data Operations Change Management Lead Analyst - AVP is a pivotal role within Citi, responsible for spearheading various fund valuation activities and projects in collaboration with the Operations, Product, and Technology Teams. This position is integral to the successful rollout of strategic initiatives concerning Security Pricing and Corporate Actions for Fund Accounting clients. The primary objective of this role is to enhance operational efficiency and service delivery through effective change management and process improvement. In this capacity, the Lead Analyst will contribute to the design of a future operating model that spans all product areas within Investor Services Operations. This involves serving as the project lead for key complex business change initiatives, where the analyst will create process standards aimed at improving operational efficiency. The role requires defining product and service standards that foster industrial strength, automate processes, and minimize associated risks. Additionally, the Lead Analyst will develop a target functional and data model to ensure the delivery of high-quality services to customers. A significant aspect of this role includes designing and implementing a universal approach to tracking efficiency, as well as contributing to the redesign of workflows to enhance cost-effectiveness, quality, and speed in service delivery. The Lead Analyst will also be responsible for implementing a consistent global control framework, ensuring that risk is appropriately assessed in business decisions. This includes demonstrating a strong commitment to the firm's reputation and safeguarding Citigroup, its clients, and assets by adhering to applicable laws, rules, and regulations, and applying sound ethical judgment in all business practices.