Citigroup - Tampa, FL
posted 3 months ago
The Market Data Operations Change Management Lead Analyst - AVP is a pivotal role within Citigroup, primarily focused on enhancing fund valuation activities and managing various projects in collaboration with Operations, Product, and Technology Teams. This position is integral to the rollout of strategic initiatives concerning Security Pricing and Corporate Actions for Fund Accounting clients. The Lead Analyst will contribute significantly to the design of a future operating model that spans all product areas within Investor Services Operations, ensuring that the organization remains competitive and efficient in its service delivery. In this role, the Lead Analyst will serve as the project lead for key complex business change initiatives, which will involve creating process standards aimed at improving operational efficiency. The individual will be responsible for defining product and service standards that foster industrial strength, automate processes, and minimize associated risks. A critical aspect of this position is the development of a target functional and data model that guarantees high-quality services to customers, thereby enhancing client satisfaction and trust. Moreover, the Lead Analyst will design and implement a universal approach to tracking efficiency, contributing to the redesign of workflows to improve cost, quality, and speed in service delivery. The role also requires the implementation of a consistent global control framework, ensuring that all business decisions are made with a thorough assessment of risks, particularly concerning the firm's reputation and compliance with applicable laws and regulations. This includes applying sound ethical judgment in personal behavior and business practices, as well as managing and reporting control issues transparently.