Market Financial Center Manager

$72,000 - $90,000/Yr

Bank of America - Bellingham, WA

Full-time

Bellingham, WA

Credit Intermediation and Related Activities

About the position

This position is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager. The role involves managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. The job expectations include driving operational excellence and ensuring that all aspects of the financial center run effectively and cohesively.

Responsibilities

• Operates as a back up financial center leader within a market
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world class client experience environment
• Manages market-level initiative prescribed by market leaders
• Drives operational excellence

Requirements

• High School Diploma / GED / Secondary School or equivalent
• Coaching
• Customer Service Management
• Customer and Client Focus
• Performance Management
• Talent Development
• Business Operations Management
• Recruiting
• Result Orientation
• Risk Management
• Sales Performance Management
• Inclusive Leadership
• Leadership Development
• Prioritization
• Problem Solving
• Referral Management

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support for employees