Market General Manager

Kentucky Fried Chicken - Hernando, MS

Full-time - Mid Level

Hernando, MS

Food Services and Drinking Places

About the position

The Market General Manager at KFC is responsible for overseeing multiple restaurant locations, ensuring operational excellence, and fostering a positive work culture. This role requires proactive leadership, effective communication, and a commitment to maintaining high standards in training, compliance, and performance management across the market.

Responsibilities

• Oversee the training and development in the market.
• Recruit and hire management along with 'Bench Management'.
• Manage P&L and assets, including Sales, Labor, F&P, and OMC management.
• Build a FUN recognition culture that models the corporate mission and culture.
• Inspect restaurants weekly to ensure compliance with standards.
• Build strong teams in the restaurant and market to deliver the 'Promise' to every guest.
• Engage in clear, consistent communications with field leadership and restaurant staff daily.
• Demonstrate integrity and respect for individual employees, showing appreciation for their efforts.
• Develop personal recognition to present to top performers in the market.
• Ensure compliance with company policies and procedures.

Requirements

• 3-5 years of Multi-Unit experience in the QSR field.
• 5 years of restaurant/retail management experience.
• Self-motivated and hungry for success.
• Demonstrated strong leadership skills and performance.
• Strong written, verbal, and interpersonal communication skills.
• Strong supervisory and organizational skills.
• Ability to interact easily with diverse employees.
• Proficient in using a PC and MS Office Suite.

Nice-to-haves

• Ability to travel occasionally and willingness to relocate is a plus.