Market Grille Assistant Department Manager

Hy-Vee - Coralville, IA

Full-time - Entry Level

Onsite - Coralville, IA

Food and Beverage Retailers

About the position

As an Assistant Market Grille Department Manager at Hy-Vee, you will play a crucial role in supporting the Department Manager to deliver high-quality products and exceptional customer service. This position focuses on ensuring a positive shopping experience for customers while maintaining a well-organized and efficient department. You will be responsible for overseeing daily operations, managing staff, and ensuring compliance with food safety guidelines.

Responsibilities

• Provide prompt, efficient, and friendly customer service by exhibiting caring and concern in all interactions.
• Assist customers by escorting them to products, loading/unloading heavy items, and addressing customer suggestions.
• Answer the telephone promptly and provide helpful service to customers, including taking product orders.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Check orders for the day and set up a timeline and production schedule.
• Review daily production list with department employees and assign tasks for completion.
• Ensure food display case product is rotated and replenished.
• Monitor the Market Grille area for cleanliness and safety issues, assigning tasks to staff as needed.
• Control inventory through constant monitoring of products and ensure the supply area is clean and orderly.
• Handle catering contracts and follow all food safety guidelines.
• Address and resolve customer issues and suggest ad items for the department.
• Assist in monthly inventory and maintain proper sanitation procedures.

Requirements

• High school diploma or equivalent experience; Sanitation (Food Safety) courses encouraged.
• One year of similar or related experience.
• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data from one record to another.

Nice-to-haves

• Experience in food service or retail management.
• Knowledge of food safety regulations and practices.

Benefits

• Employee discounts on store products.
• Flexible scheduling options.
• Opportunities for professional development and training.