Market Grille Clerk

Hy-Vee - Grand Island, NE

Full-time - Entry Level

Onsite - Grand Island, NE

Food and Beverage Retailers

About the position

The Market Grille Clerk at Hy-Vee is responsible for providing prompt, efficient, and friendly customer service in the Market Grille department. This role involves handling food safely, maintaining cleanliness in the work area, and ensuring customer satisfaction through various support tasks. The clerk will engage with customers, take orders, and work collaboratively with team members to enhance the shopping experience.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, securing items that are out of reach, and loading or unloading heavy items.
• Answers the telephone promptly and provides friendly service to customers who call, including taking orders.
• Takes customer orders at the Market Grille counter and works with co-workers to ensure customer satisfaction.
• Reviews orders for the day and handles food in a safe manner, ensuring cleanliness in the work area.
• Checks the status and appearance of food for freshness and ensures an adequate food supply is ready.
• Prepares and replenishes product as necessary and anticipates product needs for the department.
• Runs the department registers, receives payment, and makes change as applicable.
• Removes trash in a timely manner and maintains adherence to hygiene and dress guidelines.

Requirements

• Ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to perform simple addition and subtraction and record figures accurately.
• Ability to understand and follow verbal or demonstrated instructions.

Nice-to-haves

• Previous experience in a customer service role.
• Familiarity with food handling and safety practices.

Benefits

• Employee discounts on store products.
• Flexible scheduling options.