Hy-Vee - Spencer, MA
posted about 2 months ago
Full-time - Entry Level
Onsite - Spencer, MA
Food and Beverage Retailers
About the position
The Market Grille Clerk at Hy-Vee is responsible for providing prompt, efficient, and friendly customer service in the Market Grille department. This role involves handling food safely, maintaining cleanliness in the work area, and ensuring customer satisfaction through various support tasks. The clerk will engage with customers, take orders, and work collaboratively with team members to enhance the shopping experience.
Responsibilities
- Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
- Greets customers in a friendly manner and makes an effort to learn their names.
- Assists customers by escorting them to products, securing out-of-reach items, and loading/unloading heavy items.
- Answers the telephone promptly and provides friendly service to customers who call, including taking orders.
- Takes customer orders at the Market Grille counter and works with co-workers to ensure customer satisfaction.
- Reviews orders for the day and handles food safely while keeping the work area clean and neat.
- Checks the status and appearance of food for freshness and ensures adequate food supply is ready.
- Prepares and replenishes product as necessary and anticipates product needs for the department.
- Runs department registers, receives payments, and makes change as applicable.
- Removes trash in a timely manner and maintains adherence to hygiene and dress guidelines.
Requirements
- Ability to carry out detailed but uninvolved written or verbal instructions.
- Ability to perform simple addition and subtraction and count/record figures.
- Ability to understand and follow verbal or demonstrated instructions.
Nice-to-haves
- Previous experience in a customer service role.
- Familiarity with food handling and safety practices.
Benefits
- Employee discounts on store products.
- Flexible scheduling options.
