Market Grille Cook

Hy-Vee - Shawnee, KS

Full-time

Shawnee, KS

Food and Beverage Retailers

About the position

The Market Grille Cook at Hy-Vee is responsible for providing prompt, efficient, and friendly customer service while preparing a variety of hot and cold foods for the Market Grille. This role emphasizes customer interaction, teamwork, and adherence to sanitation and safety guidelines, ensuring a pleasant dining experience for customers.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, loading or unloading heavy items, and addressing customer suggestions or requests.
• Answers the telephone promptly and provides friendly service to callers.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Prepares cooking surfaces and various menu items including vegetables, sides, meats, and breakfast foods.
• Places food in hot cases, monitors amounts, and refills as necessary.
• Takes guests' orders and prepares items for upcoming shifts.
• Maintains cleanliness and proper sanitation procedures in the work area.
• Adheres to company policies and reports to work on time.

Requirements

• High school diploma or equivalent experience.
• Six months or less of similar or related work experience.
• Ability to solve practical problems and interpret instructions.
• Ability to perform simple addition and subtraction, and record figures accurately.
• Ability to understand and follow verbal or demonstrated instructions.