Market Research Analyst 1, 2

Salt River Project - Tempe, AZ

Full-time - Entry Level

Tempe, AZ

1,001-5,000 employees

Utilities

About the position

The Market Research Analyst position at Salt River Project (SRP) involves joining the Strategic Research and Insights team to conduct market and user experience research. The role requires a self-directed and detail-oriented individual who will work closely with internal clients to provide actionable research insights that support business objectives.

Responsibilities

• Conduct survey research on various topics, including market research, customer segmentation, and employee research.
• Manage end-to-end research projects, including sample design, questionnaire development, programming, fieldwork management, analysis, and reporting.
• Collaborate with internal stakeholders to ensure research is actionable and meets business needs.
• Work with external vendors involved in research projects.
• Lead analysis and synthesize results into written reports and presentations.
• Stay updated on industry trends and research best practices.
• Provide analytic support to Marketing to measure campaign effectiveness.

Requirements

• 2+ years of survey research experience, including programming, design, and analysis.
• Excellent communication, writing, and research skills.
• Proficiency in Access, Excel, Word, and PowerPoint.
• Strong interpersonal skills to interface with management at various levels.
• Project management skills including planning and coordination with clients and vendors.
• Experience with formulas in Google Sheets or Excel.
• Familiarity with Qualtrics preferred.
• Experience with SPSS, STATA, SQL, or other analytic tools preferred.

Nice-to-haves

• Experience with advanced statistical analysis tools.
• Knowledge of market research methodologies.
• Familiarity with customer experience research.

Benefits

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Medical, vision, dental, and life insurance available from the first day
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs including access to a recreation and fitness facility
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• Employee Resource Groups for career development, community service, and networking