Market Research Analyst

Opensignal - Boston, MA

Full-time - Entry Level

Remote - Boston, MA

Professional, Scientific, and Technical Services

About the position

The Market Research Analyst position at Opensignal involves providing analytical insights and data-driven recommendations to clients in the telecommunications sector. The role focuses on transforming proprietary data into actionable market insights, enhancing client relationships, and supporting business growth through effective communication and analysis. The Analyst will engage with major client accounts, utilizing creativity and analytical skills to address critical business questions and deliver high-value insights.

Responsibilities

• Develop and execute novel and complex analysis leveraging Opensignal's proprietary data and other in-house data sets.
• Apply tools such as Excel, SQL, and R to extract useful data, create reports, and deliver client insights.
• Research and analyze key industry trends, events, and players to serve as an industry expert.
• Tell compelling stories with data, developing narratives about market trends and implications for clients.
• Develop and deliver client presentations, contributing to PowerPoint presentations for in-person and remote delivery.
• Engage with assigned clients by delivering regular reports, responding to ad-hoc requests, and identifying risks and opportunities.
• Support relationships with assigned clients to ensure high levels of satisfaction and drive sales of new products.
• Partner with sales and marketing to communicate Opensignal's capabilities and market insights to clients and prospects.
• Understand and anticipate client needs to drive research, product development, and client priorities.
• Evaluate methods and procedures used to obtain data to ensure validity, applicability, efficiency, and accuracy.

Requirements

• 1-2 years of experience in business analysis, data analysis, market research, or management consulting.
• Experience planning and executing novel analysis of diverse data sets.
• Excellent critical thinking and problem-solving skills.
• Proficiency with Excel and SQL, R, or VB for analysis of big data.
• Client service experience or experience supporting diverse internal stakeholders.
• Strong business writing and presentation development skills.
• Strong oral presentation skills and the ability to think on your feet.
• Experience working cross-functionally to achieve objectives.
• Demonstrated ability to thrive in fast-paced and unstructured environments.

Benefits

• Competitive compensation packages including a long-term equity program
• Comprehensive group benefits package and company sponsored retirement savings plan
• Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
• Generous Paid Time Off including holiday allowance, flexible vacation time, flexible sick leave, parental leave, half day summer Fridays, and the opportunity to work from abroad
• Charity matching and time off for community volunteering and DE&I program/committees
• Regular virtual and in-person events and social gatherings