BNSF Railways - Fort Worth, TX

posted about 20 hours ago

Full-time - Entry Level
Fort Worth, TX
Support Activities for Transportation

About the position

As a Marketing Management Trainee at BNSF Railway, dive deep into the fast-paced world of freight transportation marketing. In this role, you'll gain hands-on experience in project management, market research, strategic planning, and customer relationship management. Working alongside industry experts, you'll develop a comprehensive skill set, blending analytical prowess with creative strategy. This program is your gateway to accelerated professional growth and potential leadership opportunities within BNSF's dynamic marketing landscape.

Responsibilities

  • Gain knowledge of the Marketing department, the BNSF network, and its internal systems & applications in the Customer Support Department, before transitioning into a specialized Marketing business unit-Industrial, Agricultural, or Consumer Products-based on your interests and our business needs.
  • Serve as primary customer point-of-contact and function as an intermediary and educator in support of BNSF offerings.
  • Protect the customer's interest by identifying and resolving daily tactical service issues.
  • Perform analysis for chronic or systematic problem identification.
  • Respond to customer inquiries and coordinate resolution of billing, schedule, and equipment issues.
  • Provide feedback in the development and design of service and system enhancements to improve business processes and strategic marketing information.
  • Coordinate workflows and manage time to correspond to the customer's business needs.
  • Possess leadership, teamwork, clear communication, adaptability, and resilience to overcome obstacles and meet deadlines in a dynamic work environment.

Requirements

  • Legally authorized to work in the United States and will be at least eighteen (18) years old upon hire.
  • Does not require sponsorship to obtain, maintain, or extend authorization to work in the United States.
  • Pursuing a Bachelors or Graduate degree in Marketing, Industrial Engineering, Business or Supply Chain Management OR a similar degree program from an accredited university.
  • Have and will maintain at least a 2.75 cumulative GPA.
  • Have LESS THAN three (3) years of professional work experience, EXCLUDING internships, part-time jobs, or positions held while pursuing my undergraduate and/or graduate degree.

Nice-to-haves

  • Prior intern experience or less than 3 years of work experience in Marketing, Industrial Engineering, Business, or a Supply Chain related field.
  • Have or have held a leadership position in a campus, community, or extracurricular organization.
  • Pursuing a degree (or anticipated degree) in Marketing (B2B) or Industrial Engineering.

Benefits

  • An industry-leading 401(k) and renowned Railroad Retirement program.
  • A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
  • Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
  • Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
  • Access to discounts on travel, gym memberships, counseling services and wellness support.
  • Annual bonus (Incentive Compensation Program).
  • Generous leave / time off policies.
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