BNSF Railway - Fort Worth, TX

posted 3 months ago

Full-time - Entry Level
Onsite - Fort Worth, TX
Heavy and Civil Engineering Construction

About the position

As a Marketing Management Trainee at BNSF Railway, you will immerse yourself in the dynamic field of freight transportation marketing. This role offers hands-on experience in project management, market research, strategic planning, and customer relationship management. You will work closely with industry experts to develop a diverse skill set that combines analytical abilities with creative strategies, paving the way for accelerated professional growth and potential leadership roles within BNSF's marketing sector.

Responsibilities

  • Gain knowledge of the Marketing department and BNSF's internal systems in the Customer Support Department.
  • Serve as the primary customer point-of-contact and educate customers on BNSF offerings.
  • Identify and resolve daily tactical service issues to protect customer interests.
  • Perform analysis for chronic or systematic problem identification.
  • Respond to customer inquiries and coordinate resolution of billing, schedule, and equipment issues.
  • Provide feedback for the development and design of service and system enhancements.
  • Coordinate workflows and manage time to meet customer business needs.
  • Demonstrate leadership, teamwork, clear communication, adaptability, and resilience in a dynamic work environment.

Requirements

  • Legally authorized to work in the United States and at least eighteen (18) years old upon hire.
  • Pursuing a Bachelor's or Graduate degree in Marketing, Industrial Engineering, Business, Supply Chain Management, or a similar field from an accredited university.
  • Maintain at least a 2.75 cumulative GPA.
  • Have less than three (3) years of professional work experience, excluding internships and part-time jobs.

Nice-to-haves

  • Prior intern experience or less than 3 years of work experience in Marketing, Industrial Engineering, Business, or Supply Chain.
  • Leadership position in a campus, community, or extracurricular organization.
  • Pursuing a degree in Marketing (B2B) or Industrial Engineering.

Benefits

  • 401(k) and Railroad Retirement program
  • Comprehensive health care options including medical, dental, vision, and mental health support
  • Health care spending accounts (HSA) with employer contributions
  • Family benefits including parental support and adoption reimbursement
  • Discounts on travel, gym memberships, and wellness support
  • Annual bonus through Incentive Compensation Program
  • Generous leave and time off policies
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