Marketing (B2B) Management Trainee (Fort Worth, TX) 2025

$67,300 - $67,300/Yr

BNSF Railway - Fort Worth, TX

Full-time - Entry Level

Fort Worth, TX

Heavy and Civil Engineering Construction

About the position

As a Marketing Management Trainee at BNSF Railway, you will immerse yourself in the dynamic and fast-paced world of freight transportation marketing. This role is designed to provide you with hands-on experience in various aspects of marketing, including project management, market research, strategic planning, and customer relationship management. You will work closely with industry experts, allowing you to develop a comprehensive skill set that combines analytical abilities with creative strategy. This program serves as a gateway to accelerated professional growth and potential leadership opportunities within BNSF's vibrant marketing landscape. Your journey will begin with a week of orientation in Fort Worth, Texas, where you will receive a thorough overview of the company and have the opportunity to network with leaders. Following this, you will support ongoing projects and receive practical training within the department. The position is full-time and hybrid, requiring a minimum of 40 hours per week, split between office and remote work, with the possibility of weekend or evening work as needed. Minimal travel is expected, and reliable transportation to and from work is necessary. If you are located more than 50 miles from the office, relocation will be required. In this role, you will gain knowledge of the Marketing department, the BNSF network, and its internal systems and applications in the Customer Support Department. You will transition into a specialized Marketing business unit—Industrial, Agricultural, or Consumer Products—based on your interests and the business needs. Your responsibilities will include serving as the primary customer point-of-contact, protecting customer interests by resolving service issues, performing analysis for problem identification, responding to customer inquiries, and providing feedback for service and system enhancements. You will also need to manage workflows and time effectively to meet customer business needs, demonstrating leadership, teamwork, clear communication, adaptability, and resilience in a dynamic work environment.

Responsibilities

• Gain knowledge of the Marketing department, the BNSF network, and its internal systems & applications in the Customer Support Department.
• Serve as primary customer point-of-contact and function as an intermediary and educator in support of BNSF offerings.
• Protect the customer's interest by identifying and resolving daily tactical service issues.
• Perform analysis for chronic or systematic problem identification.
• Respond to customer inquiries and coordinate resolution of billing, schedule, and equipment issues.
• Provide feedback in the development and design of service and system enhancements to improve business processes and strategic marketing information.
• Coordinate workflows and manage time to correspond to the customer's business needs.
• Possess leadership, teamwork, clear communication, adaptability, and resilience to overcome obstacles and meet deadlines in a dynamic work environment.

Requirements

• Legally authorized to work in the United States and will be at least eighteen (18) years old upon hire.
• Does not require sponsorship to obtain, maintain, or extend authorization to work in the United States.
• Pursuing a Bachelors or Graduate degree in Marketing, Industrial Engineering, Business or Supply Chain Management OR a similar degree program from an accredited university.
• Have and will maintain at least a 2.75 cumulative GPA.
• Have LESS THAN three (3) years of professional work experience, EXCLUDING internships, part-time jobs, or positions held while pursuing my undergraduate and/or graduate degree.

Nice-to-haves

• Prior intern experience or less than 3 years of work experience in Marketing, Industrial Engineering, Business, or a Supply Chain related field.
• Have or have held a leadership position in a campus, community, or extracurricular organization.
• Pursuing a degree (or anticipated degree) in Marketing (B2B) or Industrial Engineering.

Benefits

• An industry-leading 401(k) and renowned Railroad Retirement program.
• A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
• Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
• Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
• Access to discounts on travel, gym memberships, counseling services and wellness support.
• Annual bonus (Incentive Compensation Program).
• Generous leave / time off policies.