Marketing Campaign Operations Manager

About the position

As a Marketing Campaign Operations Manager at Flock Safety, you will play a critical role in driving the success of our marketing campaigns. Reporting directly to the Director of Marketing Operations, your primary responsibilities will include defining and upholding campaign operations processes, strategy, and execution. You will manage program templates and token strategy, and fulfill campaign activation requests from internal customers, which can range from simple email sends to managing complex programs such as always-on webinars. Additionally, you will collaborate with the Marketing team to test and track program effectiveness, ensuring our campaigns achieve the desired outcomes.

Responsibilities

• Define and uphold campaign operations processes, strategy, and execution.
• Manage program templates and token strategy.
• Fulfill campaign activation requests from internal customers.
• Collaborate with the Marketing team to test and track program effectiveness.
• Ensure campaigns achieve desired outcomes.

Requirements

• B.A. or B.S.
• 3+ years of hands-on experience with Marketo, demonstrating proficiency in managing and optimizing complex campaigns.
• Familiarity with a variety of MarTech tools, including Drift, On24, Wistia, iCapture, Splash, and Unbounce.
• Exceptional attention to detail, ensuring all aspects of campaign operations are executed with precision.
• Strong project planning and management skills, capable of handling multiple complex campaigns simultaneously.
• Excellent communication and relationship-building skills, fostering strong partnerships with internal stakeholders.
• Strong team player who thrives in a collaborative environment.
• Demonstrated ability to track, test, and optimize program performance, providing actionable insights for continuous improvement.
• Growth mindset rooted in curiosity about program performance and optimization.
• Ability to adapt and respond to challenges swiftly.

Benefits

• Flexible PTO: 11 company holidays included.
• Fully-paid health benefits plan for employees: Medical, Dental, Vision, and HSA match.
• 12 weeks of 100% paid parental leave for all employees.
• $50,000-lifetime maximum benefit for eligible adoption, surrogacy, or fertility expenses.
• Mental health benefits through Spring Health, including therapy and coaching.
• Caregiver support through Cariloop.
• 1:1 sessions with Equity Tax Advisors via Carta Tax Advisor.
• Employee Resource Groups (ERGs) for diverse backgrounds.
• $150 per month WFH stipend.
• $250 per year productivity stipend for personal development tools.
• One-time $750 home office stipend.