21St Century Home Health Services - Burlingame, CA

posted 5 months ago

Full-time - Mid Level
Burlingame, CA
251-500 employees
Ambulatory Health Care Services

About the position

At 21st Century Home Health Services (HHS), we are committed to treating every patient with the same empathy, compassion, and understanding that we would show our family. With over 350 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 2,000 patients in San Francisco, San Mateo, Santa Clara, Contra Costa, and Alameda Counties. We are proud to share that we have recently expanded into Solano, Napa, and Santa Cruz Counties. Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%. We have the highest Medicare classification rating of 5-stars, based on a set criteria determining excellence. The Marketing Communications Manager will be responsible for developing and implementing effective marketing and communication strategies to promote our home health services organization. This role requires a creative and strategic thinker who can manage various marketing internal and external facing campaigns, create compelling content, and engage with both internal and external stakeholders to drive brand awareness for both recruitment and corporate marketing. As the Marketing Communications Manager, you will oversee content, user-interface, and look and feel for 21HHS.com. You will develop and execute comprehensive marketing plans and strategies to support recruitment and employment brand, create engaging and informative content for various channels, including social media, websites, blogs, newsletters, and press releases. You will produce visually appealing marketing materials, monitor and analyze website traffic, social media engagement, and other digital metrics to measure the effectiveness of campaigns and programs. Additionally, you will implement strategies to increase online presence and recruitment engagement, coordinate and manage public relations events and activities, ensure consistent branding across all marketing and communications materials, and collaborate with internal teams to align marketing efforts with organizational goals and objectives. You will also analyze data to identify trends, insights, and areas for improvement, and prepare and present regular reports and data to management.

Responsibilities

  • Oversee content, user-interface and look and feel for 21HHS.com
  • Develop and execute comprehensive marketing plans and strategies to support recruitment and employment brand
  • Create engaging and informative content for various channels, including social media, websites, blogs, newsletters and press releases
  • Produce visually appealing marketing materials
  • Monitor and analyze website traffic, social media engagement, and other digital metrics to measure the effectiveness of campaigns and programs
  • Implement strategies to increase online presence and recruitment engagement
  • Coordinate and manage public relations events and activities including press releases, articles, and other communication materials
  • Ensure consistent branding across all marketing and communications materials
  • Monitor brand perception and make recommendations for improvement
  • Collaborate with internal teams to align marketing efforts with organizational goals and objectives
  • Analyze data to identify trends, insights, and areas for improvement
  • Prepare and present regular reports, data to management

Requirements

  • 3+ years' experience in Marketing, communications
  • Proficiency in digital marketing tools and platforms
  • Experience with graphic design software
  • Experience with content management systems (CMS) and customer relationship management (CRM) tools
  • Health care or Home Health experience
  • Knowledge of HIPAA and other regulatory requirements related to healthcare
  • BA/BS degree in marketing, communications, Public Relations, or related field
  • Self-directed, Critical Thinker, Outstanding interpersonal skills
  • Organized; Strong writing, editing, and proofreading skills
  • Must stay current with annual compliance training and certifications

Benefits

  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Paid time off
  • 401(k) matching
  • Life insurance
  • Pet insurance
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