University of California - Davis, CA

posted 3 months ago

Full-time - Mid Level
Davis, CA
Educational Services

About the position

Under the supervision of the Assistant Director of Marketing, the Marketing Communications Specialist is primarily responsible for planning, developing, and implementing the email and social media communication plans on behalf of the Robert and Margrit Mondavi Center for the Performing Arts. This role involves creating email campaigns that drive awareness, ticket sales, and/or memberships; segmenting and pulling lists from the database; and adhering to the brand guidelines of the organization. The incumbent will oversee a Mondavi Center social media content calendar, implementing social media strategy in support of organizational objectives, community management, and social media engagement, which includes conceptualizing, researching, writing, and editing content. The Communications Specialist will monitor trends and track social media and email performance, provide reporting, and make tactical adjustments as necessary to meet stated objectives. Additionally, this position will provide administrative support as needed and collaborate with UC Davis marketing student employees. The role also requires attendance at a selection of Mondavi Center performances, special events, and other artist- and campus-related activities to capture social media content and represent the Mondavi Center Marketing Department.

Responsibilities

  • Design and create email campaigns that drive awareness, ticket sales, and/or memberships for Mondavi Center.
  • Manage pre-show and post-show email program.
  • Implement targeted email surveys as needed.
  • Work within the database to pull and segment lists needed for email campaigns.
  • Oversee a Mondavi Center social media content calendar.
  • Plan and implement social media strategy, including conceptualizing, writing, and editing content.
  • Monitor, respond if necessary, and report on engagement and trends of Mondavi Center social media platforms.
  • Develop tactics to grow and engage online audiences via major social media channels.
  • Provide consultation and support regarding all aspects of Mondavi Center communications.
  • Assist in keeping content updated on the Mondavi Center website.
  • Utilize project management tools to assist in scheduling out tasks.
  • Coordinate digital media assets and deliver to media partners.
  • Maintain task list, archive jobs, and provide specific project updates, including timeline, progress, expenses, and plans for follow-up.
  • Attend a selection of Mondavi Center performances, special events, and other artist- and campus-related activities to capture social media content and represent the Mondavi Center Marketing Department.
  • Employ measurement and success metrics to benchmark efforts in coordination with the Assistant Director of Marketing and the Assistant Director of Business Intelligence.

Requirements

  • Bachelor's degree in marketing, communications, or related field and/or 2 years of relevant experience.
  • Experience using email marketing software, segmented list building, and knowledge of best practices for the design, implementation, and measurement of effective email campaigns.
  • Experience with social media marketing, inclusive of developing and executing social media strategies, staying current on best practices, and using social media scheduling and reporting tools and content calendars.
  • Solid knowledge of marketing principles, concepts, strategies, and best practices.
  • Excellent writing, editing, and proofreading skills.
  • Ability to take initiative and work under the pressure of deadlines, managing numerous projects simultaneously with careful attention to details and deadlines.
  • Solid written, verbal, interpersonal communications, active listening, and political acumen skills to interact effectively with a culturally diverse workforce and constituency.

Nice-to-haves

  • Experience and knowledge of performing arts, including trends and performing artists in music, dance, and theater.
  • Experience using project management and database software.

Benefits

  • Continuing education credits
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • Union benefits
  • Loan forgiveness
  • Loan assistance
  • Pet insurance
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