Marketing Coordinator - Linkage

Marriott International - Scottsdale, AZ

Full-time - Entry Level

Scottsdale, AZ

Accommodation

About the position

The Marketing Coordinator at Marriott Vacations Worldwide (MVW) plays a crucial role in enhancing guest experiences and driving sales through effective customer engagement. This position focuses on providing exceptional service to hotel guests, scheduling sales presentations, and ensuring that guests are informed about Marriott Vacation Club products. The role emphasizes teamwork, adherence to company standards, and the ability to create memorable moments for guests.

Responsibilities

• Engaging with hotel guests at desk locations and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Providing the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensuring that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
• Using persuasive techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Welcoming and greeting guests; anticipating and addressing their needs.
• Interacting with colleagues and guests professionally and promptly.
• Contributing to team goals.
• Following company policies and safety procedures.

Requirements

• Sales or customer service experience.
• Ability to work a flexible schedule including weekends and holidays.
• Concierge and/or sales experience preferred.

Nice-to-haves

• Background in hospitality or tourism industry.

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities