Marketing Coordinator - Linkage

Marriott International - Scottsdale, AZ

Full-time - Entry Level

Scottsdale, AZ

Accommodation

About the position

The Coordinator Marketing Linkage at Marriott Vacations Worldwide (MVW) plays a crucial role in enhancing the guest experience by providing exceptional customer service and facilitating memorable vacation moments. This position involves engaging with hotel guests, scheduling sales presentations, and ensuring that guests are informed about Marriott Vacation Club products and services, all while striving to meet sales goals and maintain guest loyalty.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all guests attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
• Use persuasive techniques to maximize revenue while maintaining existing guest loyalty to Marriott.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Requirements

• Sales or customer service experience.
• Ability to work a flexible schedule, including weekends and holidays.

Nice-to-haves

• Concierge experience.
• Sales experience.

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities