State Farm - Plymouth, MA

posted 3 months ago

Full-time - Entry Level
Plymouth, MA
Insurance Carriers and Related Activities

About the position

As a Sales & Marketing Coordinator for AmandaRoss State Farm, you are vital to our daily business operations and customers' success. You will play a crucial role in growing our agency through meaningful client relations and acting as a liaison between customer needs and various agency departments. Your primary focus will be to improve the lives of our customers by proactively marketing relevant products and services. This position offers a unique opportunity to grow your career while making a positive impact in the community. We are looking for an attentive, sociable, and sales-minded professional to join our team and contribute to our mission of helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. In this role, you will establish and maintain customer relationships, ensuring that you follow up with customers as needed. Providing prompt, accurate, and friendly customer service is essential, as your service will include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Your efforts will promote successful and long-lasting customer relations, which are key to the agency's growth and success.

Responsibilities

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.

Requirements

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.

Benefits

  • Paid time off (holidays and personal/sick days)
  • Hourly Pay plus commission/bonus
  • Health benefits
  • Growth potential/opportunities for advancement within the agency
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