Marketing Coordinator

$49,920 - $56,160/Yr

Ivy Park - Oakland, CA

Full-time - Entry Level

Oakland, CA

Repair and Maintenance

About the position

The Marketing Coordinator at Ivy Park at Oakland Hills is responsible for supporting the Marketing Department with various administrative tasks, event organization, and customer interactions. This role is crucial in ensuring effective communication with prospects and residents, facilitating smooth transitions for new residents, and promoting the community's services and amenities.

Responsibilities

• Maintain a thorough knowledge of the property's product and services to effectively represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure readiness for daily tours.
• Give community tours as a backup to the Marketing Department.
• Handle all inbound telephone, walk-in, and mail inquiries, including completing inquiry information cards and maintaining the ups list.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process as needed.
• Organize, plan, and manage all marketing events within the approved budget.
• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community, ensuring a smooth transition for new residents.
• Completely and accurately follow a new move-in checklist.

Requirements

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math problems.
• Must be highly motivated and able to work independently.
• Able to obtain and maintain valid first aid certification.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.

Nice-to-haves

• Experience in a marketing or administrative role within the senior living or healthcare industry.

Benefits

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance