Marketing Coordinator

Bally’s Black Hawk Casino - Black Hawk, CO

Full-time - Entry Level

Black Hawk, CO

About the position

The Marketing Coordinator at Bally's Black Hawk Casino is responsible for fostering a fun and entertaining atmosphere while promoting superior guest service. This role involves coordinating daily functions for promotions, maintaining accurate information about casino events, and educating guests on loyalty programs. The Marketing Coordinator will also assist in planning special events and ensure compliance with regulatory requirements, all while supporting the casino's customer-centric culture.

Responsibilities

• Foster an entertaining atmosphere in line with Bally's philosophy.
• Promote superior guest service and build long-lasting guest relations.
• Coordinate daily functions for promotions and giveaways.
• Maintain up-to-date information on casino events for guests.
• Educate guests on the loyalty program's value.
• Adhere to policies and procedures according to regulatory requirements.
• Perform duties associated with the Colorado Division of Gaming Self-Exclusion Program.
• Ensure all property media is accurate and current.
• Assist in planning and executing special events and promotions.
• Complete paperwork for promotions accurately.
• Assist with database cleanup and updates.
• Write rules and regulations for promotions and events.
• Support new ideas and methods for business solutions.
• Work with the Marketing Manager to update Team Member postings.
• Perform other assigned duties.

Requirements

• Must be 21 years of age or older.
• Must obtain and maintain a gaming license from the Colorado Division of Gaming.
• High school diploma or equivalent required.
• Minimum of six months of related experience and training required.
• Excellent interpersonal and communication skills required.
• Proficient in Microsoft Office Suite and ability to learn other software systems.

Nice-to-haves

• Experience in a fast-paced environment.
• Knowledge of gaming regulations and compliance.

Benefits

• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Life insurance
• Health insurance
• Vision insurance
• 401K after 90 days
• Paid time off (PTO) - 12 days for the first year
• Wellness program
• Student loan advisor assistance
• Identity theft and pet insurance discounts