Marketing Coordinator

$32,802 - $41,018/Yr

Brookdale Senior Living - Webster, TX

Full-time - Entry Level

Webster, TX

Nursing and Residential Care Facilities

About the position

The Marketing Coordinator at Brookdale Senior Living plays a crucial role in supporting the sales team and ensuring effective marketing efforts for the community. This position involves administrative support, coordination of move-in processes for new residents, and participation in community events to enhance awareness and engagement. The role requires strong communication skills and the ability to manage various tasks in a dynamic environment, contributing to the overall success of the community's marketing strategies.

Responsibilities

• Provides marketing support services to the sales staff to ensure timely administration of sales and marketing efforts.
• Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals.
• Communicates daily with community sales leader and other key associates regarding the status of all prospective move-ins.
• Serves as liaison between new resident and community by coordinating the move-in process for new residents in an efficient and welcoming manner.
• Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support.
• Coordinates with maintenance and operations on unit turn over (UTOs) and maintains unit availability listings for the sales team.
• Assists community sales leader in scheduling and executing on events including lead generation and lead advancement events.
• Ensures sales office is stocked with marketing information and move-in packets.
• Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the community sales leader.
• Maintains working knowledge of the lead management system and uses to develop reports.

Requirements

• High school diploma or General Education Degree (GED) required.
• A minimum of one year administrative experience required, preferably in the retirement, hospitality, or medical industry with a proven track record of focus on customer service is required.
• Ability to effectively listen and communicate verbally and in writing.
• Ability to manage time, tasks, and projects in a dynamic environment.
• Ability to operate personal computers and related software including Microsoft Office applications.

Nice-to-haves

• Knowledge of Medicare and Medicaid regulations to include applicable processes, if required in the community.
• Ability to build trust and act honestly in relationships with others.

Benefits

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts
• Early Access to Paycheck with Earned Wage Access