Marketing Coordinator

$37,981 - $47,486/Yr

Brookdale Vernon Hills - Vernon Hills, IL

Full-time - Entry Level

Vernon Hills, IL

Nursing and Residential Care Facilities

About the position

The Marketing Coordinator at Brookdale Vernon Hills plays a crucial role in supporting the sales and marketing efforts of the community. This position involves providing administrative support, coordinating the move-in process for new residents, and ensuring effective communication between the sales team and prospective residents. The role is designed for individuals looking to grow their careers in a supportive environment that values professional development and personal well-being.

Responsibilities

• Provides marketing support services to the sales staff to ensure timely administration of sales and marketing efforts.
• Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals.
• Provides administrative support for the Sales Department and attends daily sales meetings.
• Communicates daily with community sales leader and other key associates regarding the status of all prospective move-ins.
• Serves as liaison between new resident and community by coordinating the move-in process for new residents in an efficient and welcoming manner.
• Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, and community support.
• Coordinates with maintenance and operations on unit turnover and maintains unit availability listings for the sales team.
• Assists community sales leader in scheduling and executing events including lead generation and maintaining RSVP lists.
• Ensures sales office is stocked with marketing information and move-in packets, and may request and order marketing materials.
• Represents the community and increases awareness through participation in outside events and community involvement as directed by the community sales leader.

Requirements

• High school diploma or General Education Degree (GED) required.
• A minimum of one year administrative experience required, preferably in the retirement, hospitality, or medical industry.
• Proven track record of focus on customer service.

Nice-to-haves

• Knowledge of Medicare and Medicaid regulations.
• Ability to effectively manage time, tasks, and projects in a dynamic environment.
• Experience with customer relationship databases.

Benefits

• Health insurance
• Tuition reimbursement
• Life insurance
• Retirement plan
• Pet insurance