Marketing Coordinator

$42,245 - $42,245/Yr

Isleta Resort & Casino - Albuquerque, NM

Full-time - Entry Level

Albuquerque, NM

Amusement, Gambling, and Recreation Industries

About the position

The Marketing Coordinator at Isleta Resort & Casino plays a crucial role in supporting the Marketing Department by safeguarding departmental assets and ensuring the smooth operation of various marketing functions. This position is responsible for a wide range of tasks that include preparing and maintaining purchase requisitions, entertainment records, invoices, and contracts. The Marketing Coordinator will also coordinate professional communications with outside vendors and greet both internal and external guests, including entertainers and vendors, providing them with information and assistance as needed. In addition to administrative duties, the Marketing Coordinator will be involved in creating vendor accounts, processing contracts, and managing artist assets. They will work closely with Audio/Visual technical staff to ensure that all production and technical specifications for events are met. The role also involves advancing entertainment shows by coordinating hospitality, transportation, security lists, and meals for artists and VIPs. The Marketing Coordinator must ensure that all departmental operations comply with Isleta Resort & Casino policies, State Compact, and Tribal Gaming Regulations. The position requires solid project management skills to handle complex direct-marketing and entertainment programs, collaborating with both internal and external vendors and agencies. The Marketing Coordinator will also assist in resolving entertainment operations issues in conjunction with the IT department and will be responsible for processing promotional orders and reconciling entertainment invoices. Additionally, they will coordinate and schedule volunteers for special events and assist with various marketing functions as required. This role demands a flexible schedule, as it may require working nights, holidays, and weekends to meet business needs.

Responsibilities

• Prepares, logs, files, enters, and maintains department purchase requisitions, entertainment records, invoices, and contracts.
• Coordinates and maintains professional communications with outside vendors.
• Greets internal and external guests, including entertainers and vendors; provides information, and answers telephones and routes to the appropriate department.
• Responsible for creating vendor accounts, creating and processing contracts, and filing artist assets accordingly.
• Communicates with Audio/Visual technical staff to ensure production and technical specifications for events are met.
• Assists with advancing entertainment shows including coordinating hospitality, transportation, hotel, security lists, security credentials, and meals.
• Ensures the departmental operations are in continued compliance with the Isleta Resort and Casino policies and procedures, State Compact, and Tribal Gaming Regulations.
• Provides solid project management skills to manage multi-faceted and complex direct-marketing and entertainment programs with both internal and external vendors and agencies.
• Works with IT department and all customers to resolve entertainment operations issues.
• Processes insertion orders, promotional orders, and reconciles entertainment invoices.
• Coordinates and schedules volunteers for all special events, concerts, promotions, and VIP Events.
• Enters and processes purchase requisitions for Entertainment.
• Assists in arranging transportation, lodging, artist, VIP, or sponsor ticket requests and catering for special events and entertainment.
• Greets guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations externally and internally through prompt, courteous, and efficient service.
• Assist with Promotions, Graphics, Players club, & Entertainment needs.
• Assists the Marketing department managers and directors as needed.
• Must be knowledgeable on all entertainment, promotions, and special events database offers and able to provide information to all Isleta Resort and Casino employees and guests.
• Assists and participates in marketing functions as required.

Requirements

• High School Diploma or General Education Degree (GED) equivalent, required.
• Must be able to acquire and maintain Gaming License issued through POIGRA.
• Must be able to successfully pass a pre-employment drug test and background investigation.
• Must maintain all Isleta Resort and Casino-wide educational and certification requirements.
• Must possess advanced computer skills and be able to operate Microsoft applications and Marketing software programs.
• Must possess strong organizational and time management skills while paying close attention to details such as spelling, numbers, and grammar.
• Must be able to communicate, in writing and verbally, in English and in an effective, informative, and professional manner.
• Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.
• Must possess strong critical and analytical thinking skills.

Nice-to-haves

• Experience in a casino or hospitality environment is preferred.
• Knowledge of marketing principles and practices is a plus.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefits

• Comprehensive benefit package & Matching 401K program
• Employee assistance program
• Excellent Paid Time Off (PTO) program to include paid time for your BIRTHDAY!
• Employee recognition events and incentives
• FREE hot meal during shifts
• Leadership and development training programs & Mentorship program
• Community and volunteerism programs
• Employee referral incentives, employee discount programs AND MUCH MORE!!!