Marketing Coordinator

$60,320 - $60,320/Yr

Notch Mechanical Constructors - Chicopee, MA

Full-time - Entry Level

Chicopee, MA

Specialty Trade Contractors

About the position

The Marketing Coordinator plays a crucial role in supporting the Business Development Manager at Notch Mechanical. This position entails a diverse range of responsibilities, including administrative support, customer relations management (CRM), marketing initiatives, and overseeing telephone answering. The ideal candidate should be highly organized, proactive, and detail-oriented, with excellent communication and interpersonal skills. The Marketing Coordinator will report directly to the Executive Vice President, ensuring that all marketing and administrative tasks align with the company's strategic goals. In this role, the Marketing Coordinator will provide comprehensive organizational and administrative assistance to the Business Development Manager. This includes overseeing telephone communications, providing purchase order tracking, greeting visitors, and creating a weekly company newsletter. The position also involves developing, maintaining, and optimizing office processes and filing systems to facilitate sales and marketing operations. The Marketing Coordinator will be responsible for updating and maintaining CRM databases, performing data entry, and generating required reports to support business objectives. Additionally, the role includes conducting research to identify potential projects and customers through online data, social media platforms, and telephonic inquiries. The Marketing Coordinator will coordinate and execute various marketing activities, including newsletters, advertising campaigns, direct mail, trade shows, and press releases. Furthermore, administering the customer feedback mechanism, including the distribution of surveys and input of received feedback, is a key responsibility. The position also requires providing support for business development and company events, along with other duties as directed by management.

Responsibilities

• Provide comprehensive organizational and administrative assistance to the Business Development Manager.
• Oversee telephone communications, provide purchase order tracking, and greet visitors.
• Create and distribute the weekly company newsletter.
• Develop, maintain, and optimize office processes and filing systems for sales and marketing operations.
• Update and maintain CRM databases, perform data entry, and generate required reports.
• Conduct research to identify potential projects and customers using online data and social media platforms.
• Coordinate and execute marketing activities, including newsletters, advertising campaigns, direct mail, trade shows, and press releases.
• Administer the customer feedback mechanism, including the distribution of surveys and input of received feedback.
• Provide support for business development and company events.
• Perform other duties as directed.

Requirements

• High school diploma or GED required; a 2-year AS degree in Marketing or Business Administration or related field preferred.
• Demonstrated experience in a professional office setting, preferably in an administrative support role.
• Strong oral and written communication skills are essential.
• Ability to manage multiple projects and responsibilities effectively.
• Familiarity with MS Office Suite (Excel, Word, PowerPoint, Outlook, Publisher) is mandatory; experience with CRM databases and website content management systems is a plus.
• Creative writing/design background preferred.
• Maintain a high level of integrity and confidentiality.
• Demonstrate courtesy, collaboration, and professionalism consistently.

Nice-to-haves

• Experience with CRM databases and website content management systems.
• Creative writing/design background.