Marketing - Database Marketing Assistant

Three Rivers Casino - Florence, OR

Full-time - Entry Level

Florence, OR

Accommodation

About the position

The Database Marketing Assistant plays a crucial role in supporting the Marketing Team by providing administrative services, ensuring accurate data management, and enhancing guest experiences through effective communication and event participation.

Responsibilities

• Perform first level proofreading on all offers.
• Enter data corrections from returned mail and/or phone calls from Player's Club Members with high level of accuracy.
• Call Player's Club Members to remind them of upcoming events, gifting and/or taking VIP reservations.
• Perform administrative duties in support of the Marketing team.
• Participate in event promotions and gifting, including checking guests in/out, set up and serving, and performing Event TM responsibilities as requested.
• Answer inbound calls about marketing events, general questions about the property, and questions about direct mail offers.
• Promote teamwork and quality service through daily communication and coordination with all departments, including property or service concerns.
• Ensure integration of the Three Rivers brand purpose into all processes, communications, and guest/team member experiences.
• Maintain awareness of, and effectively communicate to team members, property-wide/company promotions, events, and programs.
• Provide information and explain Players Club benefits, property amenities & marketing programs to guests as needed.

Requirements

• Minimum age requirement for this position is 21 years old.
• Minimum of 1-year experience in an administrative role or equivalent combination of education and experience.
• Must have administrative experience to include guest contact.
• Must have a valid driver's license and be insurable by TRCR's insurance agency.
• Intermediate understanding of computer programs, with proficiency in all Windows applications required.
• Possess or obtain a Food Handlers Card/OLCC License within 30 days of employment.
• Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
• Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
• Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
• Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.