The Database Marketing Assistant plays a crucial role in supporting the Marketing Team by providing administrative services, ensuring accurate data management, and enhancing guest experiences through effective communication and event participation.
Perform first level proofreading on all offers.
Enter data corrections from returned mail and/or phone calls from Player's Club Members with high level of accuracy.
Call Player's Club Members to remind them of upcoming events, gifting and/or taking VIP reservations.
Perform administrative duties in support of the Marketing team.
Participate in event promotions and gifting, including checking guests in/out, set up and serving, and performing Event TM responsibilities as requested.
Answer inbound calls about marketing events, general questions about the property, and questions about direct mail offers.
Promote teamwork and quality service through daily communication and coordination with all departments, including property or service concerns.
Ensure integration of the Three Rivers brand purpose into all processes, communications, and guest/team member experiences.
Maintain awareness of, and effectively communicate to team members, property-wide/company promotions, events, and programs.
Provide information and explain Players Club benefits, property amenities & marketing programs to guests as needed.
Minimum age requirement for this position is 21 years old.
Minimum of 1-year experience in an administrative role or equivalent combination of education and experience.
Must have administrative experience to include guest contact.
Must have a valid driver's license and be insurable by TRCR's insurance agency.
Intermediate understanding of computer programs, with proficiency in all Windows applications required.
Possess or obtain a Food Handlers Card/OLCC License within 30 days of employment.
Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.