Marketing Operations Coordinator (Hybrid)

Kelly Services - Horsham, PA

Full-time - Entry Level

Horsham, PA

Administrative and Support Services

About the position

The Marketing Operations Coordinator at Janssen Pharmaceuticals is responsible for supporting the operational efficiency of marketing efforts. This role involves managing transactions, coordinating compliance reviews, and ensuring accurate documentation related to healthcare professionals. The position offers a collaborative work environment and the opportunity to contribute to significant marketing operations within a leading pharmaceutical company.

Responsibilities

• Supporting Marketing Operations Leaders, Thought Leader Liaison, and Brand Marketing in achieving operational objectives and timelines, including Totality documentation, contracting, and budget tracking.
• Managing transactions in Totality, ensuring accurate, complete, and timely documentation.
• Coordinating Healthcare Compliance (HCC) review by gathering required information and facilitating responses to additional information requests.
• Monitoring and tracking contracting, procurement, and HCC approval processes, ensuring all transactions are properly documented and closed.
• Coordinating the review and approval of projects involving value exchange with HCPs, customers, and medical institutions.
• Maintaining comprehensive documentation for HCP transactions in a central location and assisting Project Owners in transaction preparation.
• Identifying and resolving issues impacting transaction submission or closing.
• Maintaining and updating the calendar of Regional Conferences and reviewing prospectuses for necessary materials.
• Collaborating with partner agencies and brand teams to procure and prepare required materials.
• Overseeing the coordination and management of specific materials or specifications provided by stakeholders.
• Supporting financial and budget tracking for projects, partnering with finance for reconciliation of payments and invoices.
• Providing weekly project status reports and recommending process improvements.
• Acting as a resource to troubleshoot and solve issues across Marketing Operations tactical applications.
• Assisting with data entry, purchase order and contracting support, and speaker bureau operations support.

Requirements

• Bachelor's degree in a relevant field such as Marketing, Communications, or a related field, or equivalent combination of education and experience.
• Minimum of 1 year of project management and process development experience and at least 3 years of relevant experience in the healthcare industry.
• Knowledge of the healthcare compliance environment and budget management in the healthcare industry (preferred).
• Strong organizational and project management skills with the ability to manage multiple tasks and deadlines.
• Excellent communication and collaboration skills for effective teamwork with internal and external partners.
• Keen attention to detail and a proactive approach to problem-solving.
• Proficiency with Microsoft Office, including Excel, PowerPoint, Outlook, and Word.
• Experience with Ariba (or related accounts payable system), Aravo, and Totality (preferred).

Nice-to-haves

• Knowledge of the healthcare compliance environment and budget management in the healthcare industry.

Benefits

• Medical, Dental, Vision insurance
• 401(K) retirement savings plan
• Paid Time Off (PTO)
• Paid Holidays