Marketing Operations Manager - Canada Remote

Directive Consulting - Ontario, CA

Full-time - Mid Level

Ontario, CA

Professional, Scientific, and Technical Services

About the position

The Marketing Operations Manager at Directive Consulting is responsible for delivering exceptional services to clients in the Marketing Operations line of business, particularly for B2B Tech and SaaS companies. This role involves managing marketing operations processes, identifying growth opportunities, and maintaining strong client relationships. The ideal candidate will have experience with marketing automation tools like Hubspot, Pardot, and Marketo, and will work closely with the Director of Marketing Operations to achieve client goals.

Responsibilities

• Serve as both staff augmentation and strategic advisor for marketing operations processes for B2B Tech and SaaS clients
• Identify and communicate opportunities to grow our business with clients in the Marketing Operations line of business and other lines of business
• Stay up to speed on best practices in the Marketing Operations world including ABM, lead routing, sales qualification methodologies and more
• Develop deep relationships with multiple contacts within client organizations to ensure that they renew contracts
• Direct communication with clients including email, Slack and Zoom
• Become an expert in multiple martech and salestech tools to make educated recommendations to clients
• Owning tasks and milestones within client projects and seeing those through to their fruition

Requirements

• Minimum 2-3 years of Hubspot, Pardot and/or Marketo expertise
• Ability to own multiple Hubspot, Pardot and/or Marketo instances for clients
• Understanding of how to optimize marketing operations processes that lead to revenue growth for clients
• Data-driven marketer that can help clients curate and optimize their data, build reports and dashboards
• Ability to communicate with clients directly, oftentimes with a Director or above level
• Must have agency experience
• Must have experience working directly with clients

Nice-to-haves

• Experience in performance marketing
• Familiarity with lead lifecycle, lead scoring, lead routing, nurture and email campaigns, integrations, ABM and reporting

Benefits

• 401(k) with 3% match
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid holidays
• Unlimited PTO (2-week minimum)
• Paid Company Holidays
• Your Birthday Off
• End of Year Recharge (Closed December 24 - January 1)
• Paid Parental Leave
• Annual bonus based on tenure
• Annual Anniversary Trip to Newport Beach, CA