Marketing Operations Manager (Hybrid based in San Francisco)

Full-time - Mid Level

Hybrid - San Francisco, CA

Publishing Industries

About the position

Rippling is looking for a well experienced individual to join our marketing operations function. In this role, you'll play a crucial part in fostering collaboration across teams, utilizing your technical and functional expertise to deeply understand stakeholder requirements, build, and implement solutions. As a thought partner, you will excel in driving alignment with our expanding stakeholder base, addressing business requirements in a scalable way.

Responsibilities

• Offer technical and functional insights to projects and help to shape the future of Rippling's marketing technology ecosystem
• Lead cross-functional strategic projects with our partnering engineering and business systems teams; including significant infrastructure changes, exploring technical solutions, implementing/refining processes, internal martech strategy, and performance data management
• Partner closely with the Growth Marketing and other stakeholders to prioritize strategic initiatives and then build/work with the technical supporting teams to build effective long term solutions
• Participate in the team's intake and sprint planning process; collaborate, prioritize, and communicate updates for requests with cross functional stakeholders
• Build business facing documentation that takes a complex solution and makes it consumable for non-technical teams
• Own and manage our product to SFDC data pipeline and downstream pipeline generating automation
• Partner closely with the Growth Analytics team to ensure their data inputs are accurate and standardized across our products and CRM

Requirements

• 3+ years of Marketing Operations management experience
• A track record of hiring and developing talented marketing ops professionals
• Experience with SQL, Snowflake, ETL/data pipelines as well as BI Tools (Tableau, Mode)
• Advanced knowledge in Marketo & SFDC and overall marketing technology stacks including enrichment, demo booking, intent, and event registration vendors
• Experience building advanced automation via platforms such as Workato/Zapier/SFDC flows/etc
• Strong analytical and conceptual problem-solving skills
• Able to work with a high degree of autonomy in a fast-moving startup or a hyper growth environment
• Superb project management skills; experience with different types of PM frameworks
• Excellent cross-functional stakeholder management
• Strong Microsoft Excel / Google G-Sheets skills
• Exceptional presentation skills and organized communications

Benefits

• Competitive salary
• Equity
• Benefits package