Kforce - San Diego, CA

posted 3 months ago

Full-time - Entry Level
San Diego, CA
Administrative and Support Services

About the position

The Marketing Operations Manager I will play a pivotal role within the Consumer Group Digital Activation Team (DAT), which is part of the Go-to-Market Operations and Technology team in the marketing organization. This team is responsible for the systems and practices that enable data utilization and strategic application across marketing and analytics. The focus will be on digital audiences and personalization across various marketing channels, as well as client and server-side data integrations and web analytics technology for the Consumer Group brands. The successful candidate will be tasked with enabling marketing data and building audiences in foundational marketing platforms, including the Company's Customer Data Platform (CDP) such as Adobe Experience Platform, along with other digital media properties like LiveRamp, Google, and Meta. In this role, the Marketing Operations Manager will contribute to critical programs related to data enablement and audience/personalization strategies. The ideal candidate will possess the ability to collaborate with multiple stakeholders, including those in strategy, advertising, legal, engineering, product management, marketing technology/web, analytics, and agency partners. The goal is to drive consistent end-to-end experiences for customers and prospects, ensuring that marketing data is effectively utilized to enhance campaign performance and audience engagement. Key responsibilities will include serving as a subject matter expert on available marketing data within the CDP, partnering with marketing channels to identify new data needs, and ensuring that data onboarding teams prioritize the necessary marketing data for campaigns. The Marketing Operations Manager will also be responsible for accurately building marketing audiences on schedule for campaign launches across multiple channels, understanding the data onboarding processes, and collaborating across the DAT to facilitate data onboarding as needed. Additionally, the role will involve project management to track the execution of marketing audiences and data requirements, clearly communicating available audiences, planned audiences, and any risks to execution timelines.

Responsibilities

  • Serve as a subject matter expert on available marketing data in the CDP.
  • Partner with marketing channels to plan for new data needs and ensure data onboarding teams prioritize marketing data for campaigns.
  • Build marketing audiences accurately and on schedule for campaign launches across multiple channels.
  • Understand the data onboarding processes and collaborate across DAT to onboard data as needed.
  • Project manage and track execution of marketing audiences and data requirements.
  • Track data onboarding creation and communicate available audiences, planned audiences, and risks to execution timelines.

Requirements

  • Experience in a similar role or significant knowledge, experience, and abilities to perform the responsibilities listed.
  • Relevant education and/or training is considered a plus.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401(k) plan
  • Life insurance
  • Disability insurance
  • Accidental Death and Dismemberment (ADD) insurance
  • Paid time off for salaried personnel
  • Paid sick leave for hourly employees on Service Contract Act projects.
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