Marketing Operations Manager

Alnylam Pharmaceuticals - Cambridge, MA

Full-time - Mid Level

Cambridge, MA

Chemical Manufacturing

About the position

The Manager of Marketing Operations at Alnylam Pharmaceuticals is responsible for overseeing the execution of various operational programs, including speaker programs, territory sponsorships, and product theaters. This role involves collaborating with key business partners to align operational processes with business strategies, leading the design and development of operational processes, and supporting the technology platform for managing these programs.

Responsibilities

• Provide proactive operational oversight and direction on the logistical execution of territory sponsorships, speaker programs and product theaters.
• Support the development and maintenance of training content, process documentation and reference materials.
• Provide daily support and direction to logistics vendor and internal partners on program and sponsorship execution and adherence to established processes.
• Support training sessions for key stakeholders and ensure understanding and alignment on operational processes and technology platform.
• Execute established quality control processes consistently and confirm adherence to SOPs (attendee management, venue selection, meal cap management, etc.). Work with Compliance on remediation (execution and documentation) when necessary.
• Assist field team inquiries related to programming operations and logistics.
• Support the tactical work of annual/ongoing Speaker nomination, contracting, and onboarding processes, as well as other speaker-related initiatives.
• Contribute to innovation, share best practices, and identify areas for continuous improvement and operational efficiencies.
• Work with marketing on the management and distribution of sponsorship materials.
• Support transfer of value reporting in accordance with state and federal requirements.

Requirements

• Bachelor's degree required, ideally in business or scientific discipline.
• Minimum of 3 years' experience in the pharmaceutical or medical device industry, with expertise in marketing operations, commercial operations, meetings management, and/or marketing.
• Operational experience managing speaker programs, sponsorships, meetings and congresses is preferred.
• Proficient in Microsoft Word, PowerPoint, and Excel; experience with Veeva Events highly desirable.
• Knowledgeable about regulatory, legal, and medical requirements for promotional materials, and familiar with MRL process.
• Proven project and vendor management skills including budget management, planning, prioritization, objective setting, and logistics execution.
• Proven ability to collaborate with cross functional teams.
• Familiar with marketing fundamentals, strategy, sales and commercial policies and practices.
• Excellent communication skills, both oral and written.
• Strong analytical and organizational abilities.