Marketing Operations Manager

Teradyne - San Jose, CA

Full-time - Mid Level

San Jose, CA

Computer and Electronic Product Manufacturing

About the position

The Marketing Operations Manager at Teradyne will play a crucial role in streamlining processes to support the memory test division's growth. This position serves as the primary liaison between Sales and Operations teams, ensuring customer satisfaction by addressing requirements for custom test equipment. The manager will oversee product commercialization, pricing strategies, and the implementation of Salesforce as a project manager, while also managing the quoting and product configuration processes.

Responsibilities

• Serve as the key interface between Sales and Operations teams to ensure customer satisfaction.
• Resolve customer requirements for highly custom test equipment regarding configuration, quantity, timing, and delivery.
• Manage product commercialization and value-based pricing strategies.
• Oversee communication and branding efforts related to product offerings.
• Clarify Salesforce implementation as a project manager, focusing on CRM and CPQ functions.
• Manage the quoting and product configuration process in collaboration with Engineering and Operations.
• Administer customer pricing agreement contracts and MFC pricing.

Requirements

• 7-12 years of experience in marketing operations or related field.
• Working knowledge of semiconductor chip testing is desired.
• Experience supporting customers in a technical environment.
• Proficiency in Salesforce is preferred.
• Program and project management experience managing multiple cross-functional teams across various time zones is highly desired.
• Self-motivated and goal-oriented with a passion for building relationships.
• Excellent interpersonal and presentation skills are required.
• Bachelor's degree in Electrical Engineering, Marketing, Sales, or equivalent experience with a strong business background.

Nice-to-haves

• Experience in the semiconductor industry.
• Familiarity with value-based pricing models.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Vision insurance
• Retirement plan