Marketing Operations Specialist, Abbott Heart Failure - Austin, TX

$57,300 - $114,700/Yr

Abbott Laboratories - Austin, TX

Full-time - Mid Level

Austin, TX

10,001+ employees

Miscellaneous Manufacturing

About the position

The Marketing Operations Specialist at Abbott is a pivotal role within the Heart Failure division, focused on optimizing marketing processes and platforms to enhance operational efficiency. This position involves direct project execution, collaboration with cross-functional teams, and ensuring compliance in marketing initiatives. The specialist will report to the Marketing Operations Manager and will be responsible for driving strategic improvements and managing marketing operations effectively.

Responsibilities

• Direct project execution by assigning tasks, tracking project schedules, identifying risks, and developing contingency plans.
• Communicate project status and process efficiencies through standard reports, presentations, and storytelling, participating in update meetings to inform leadership with data-driven insights on marketing initiatives.
• Collaborate with cross-functional partners to identify gaps in platforms and processes and develop and implement solutions with stakeholders.
• Act as the liaison between Global Marketing and Abbott Procurement teams to drive efficiency in purchasing and vendor selection and management processes.
• Provide training and support to marketing team members on new processes and tools.
• Make informed decisions autonomously, solving complex marketing challenges and adapting to changing priorities with minimal supervision.
• Manage the ad and promo review process and platforms to ensure compliance and increase process efficiency, coordinating with cross-functional teams to ensure all materials are completed on time, meet established standards, and adhere to Abbott's audit processes.
• Own platform maintenance, optimization, and process improvements on critical Global Marketing platforms such as Monday.com, Veeva, Loop, and others as identified.

Requirements

• Bachelor's degree in marketing, business, or a related field.
• 3+ years of experience in marketing operations or a similar role.
• Proficiency in marketing automation platforms and CRM systems (e.g., HubSpot, Marketo).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and meet deadlines.
• Proven experience working in a Marketing or Commercial organization focusing on process improvement.

Nice-to-haves

• Experience in the medical device industry and familiarity with the product launch process.
• Extensive experience with Monday.com.
• Proficiency in Microsoft Products and Veeva.
• Ability to provide clear, written instructions for domestic and global teams.

Benefits

• Health insurance
• Retirement plan
• Tuition reimbursement