Micron Technology - San Jose, CA

posted 2 months ago

Full-time - Mid Level
San Jose, CA
1,001-5,000 employees
Computer and Electronic Product Manufacturing

About the position

Micron Technology is seeking a highly organized and motivated individual to join its Global Communications & Marketing (GCM) organization as a Marketing Planning and Operations Program Manager. This full-time position will involve a dual role, splitting responsibilities equally between Project Management Operations and Operations Program Management. The successful candidate will be responsible for leading multiple projects simultaneously while ensuring operational excellence and attention to detail. The role requires a dynamic individual who can manage various tasks effectively and efficiently, contributing to the overall success of the GCM team. In the Project Management Operations aspect of the role, the individual will handle request intake, documentation, and reporting. This includes maintaining comprehensive project documentation, preparing regular project status updates, and coordinating with project managers to ensure resource management within Workfront. The candidate will also be tasked with identifying opportunities for process improvement and maintaining best practices to enhance project efficiency. Additionally, they will serve as a point of contact for customers seeking information about program and project management functions, soliciting feedback after each program or project. The Operations Program Manager responsibilities will include organizing the GCM's Operational Excellence Forum, coordinating team-building and volunteer events, and managing the onboarding and offboarding processes for GCM employees. The candidate will collect and analyze data related to operational programs and prepare reports and presentations to communicate findings and recommendations. This role is crucial in fostering a connected and engaged GCM team while ensuring smooth transitions for new and departing employees.

Responsibilities

  • Intake and assign new requests within GCM.
  • Maintain comprehensive project documentation, plans, and reports.
  • Prepare and distribute regular project status updates to collaborators.
  • Coordinate with project managers and other departments to ensure hours and resources are supervised within Workfront.
  • Monitor resource utilization and raise any issues that arise.
  • Identify opportunities to improve project management processes.
  • Maintain best protocols and standard operating procedures to enhance project efficiency and effectiveness.
  • Serve as a point of contact for customers seeking information about program and project management functions.
  • Solicit and compile feedback after each program or project via surveys and debriefs.
  • Develop and lead plans, timelines, and resources to ensure successful project delivery.
  • Coordinate cross-functional teams to achieve objectives and deliverables.
  • Communicate project progress status and mitigate risks.
  • Facilitate meetings, including kickoffs, status updates, and debriefs.
  • Organize and coordinate GCM's Operational Excellence Forum.
  • Find and schedule topics for the Operational Excellence Forum and assist with presenter preparation.
  • Coordinate team-building and volunteer events for GCM Connected program.
  • Own the internal onboarding/offboarding processes for GCM employees.
  • Collect and analyze data related to operational programs and prepare reports and presentations.

Requirements

  • Bachelor's degree in business administration, marketing, communication, project management.
  • 3-5 years in project management, operations, or a related role.
  • Strong interpersonal and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and generate actionable insights.
  • Focus on continuous improvement and quality.
  • Proficiency in Microsoft Office 365 (Teams, SharePoint, Outlook, PowerPoint, Excel, and Word).
  • Proven success working with all levels of management and partners.
  • Strong time management and problem-solving skills, prioritize and drive initiatives with multiple deadlines.
  • Agility and speed in decision-making and execution.
  • Collaborative attitude and comfortable taking an iterative approach.
  • Proactive in seeking information needed to close gaps.
  • Ability to generate creative solutions.
  • Project management tool experience required, e.g., Monday.com, WorkFront, Asana, etc.
  • Professional certification such as PMP or PRINCE2 is a plus.
  • Knowledge of organizational change principles and marketing operations.

Nice-to-haves

  • Experience with project management tools like Monday.com, WorkFront, or Asana.
  • Professional certification such as PMP or PRINCE2.

Benefits

  • Dental insurance
  • Family leave
  • Health insurance
  • Paid holidays
  • Paid time off
  • Vision insurance
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