Marketing Representative Front Desk

Hilton - Sedona, AZ

Full-time - Entry Level

Sedona, AZ

Accommodation

About the position

The Marketing Representative Front Desk at Hilton Grand Vacations is responsible for promoting and booking vacation ownership presentations and mini-vacation packages. This role involves providing concierge services to guests, distributing promotional information, and ensuring excellent customer service while maintaining a professional company image. The position plays a crucial role in enhancing guest experiences and supporting marketing initiatives.

Responsibilities

• Promote and book vacation ownership presentations and mini-vacation packages to eligible on-site owners, guests, and visitors.
• Provide concierge services by recommending local dining experiences and attractions while communicating ownership opportunities.
• Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs.

Requirements

• Strong communication and interpersonal skills.
• Ability to provide excellent customer service.
• Experience in sales or marketing is preferred.

Nice-to-haves

• Knowledge of local attractions and dining options.
• Previous experience in the hospitality industry.

Benefits

• Competitive earning potential of $70,000 and above.
• Outstanding health care options starting day 1 of employment (medical, dental, and vision).
• Paid Time Off for adventure, self-discovery, relaxation, or recuperation.
• Go Hilton Team Member Travel Program with discounted rates at Hilton properties and restaurants.
• Automatic enrollment in the HGV matching Retirement Savings Plan.
• Industry-leading training and continuous support.