Holland America Line - Miami, FL
posted about 2 months ago
The MAST Deployment and Change Manager role is a pivotal position within Carnival Cruise Line, specifically designed to support one of the Corporation's most significant and strategic initiatives within Maritime Operations (MAST). The primary responsibility of this role is to manage a dedicated team that is tasked with the deployment and change strategy for the MAST Program. This involves working closely with the Senior Manager to ensure that the strategy is effectively delivered. Over the next two years, a critical milestone for this role will be the successful corporate-wide implementation of MAST. The candidate will collaborate with various functions within the business and third-party partners to ensure the successful execution of this initiative. In this role, the candidate will be expected to build and manage a proficient team that can deliver the agreed-upon benefits of the MAST Program. Additionally, the role includes providing guidance and support to various Brand Change Management Leads, equipping them with effective plans and templates for Ship Deployments, and sustaining ongoing change support. The candidate will draw from collective experiences and lessons learned from other brands to facilitate the planning and execution of change activities, focusing on continuous improvement to enhance future outcomes. The essential functions of this role include management and ship deployment, where the focus will be on the MAST implementation and rollout. The candidate will liaise with Brand Leads, IT Leads, and other key stakeholders to address ship deployment resource needs, manage plans for multiple ship deployment teams, and coordinate resources from various functions to enable timely ship deployment. The role also involves tracking ship assessment and deployment progress, managing cutover activities, and ensuring stakeholder engagement at all levels. Furthermore, the candidate will be responsible for preparing the organization for effective deployment and post-deployment support, overseeing the updating of training and communication materials, and ensuring the delivery of targeted benefits across all programs.