Master Service Technician III (CFESA Certified) - Atlanta, GA

Whaley Foodservice - McDonough, GA

Full-time - Mid Level

McDonough, GA

Repair and Maintenance

About the position

The Service Technician III - Master CFESA is responsible for the maintenance and repair of commercial cooking and HVAC/R equipment. This role requires a high level of productivity and expertise, as the technician is expected to lead, mentor, and train other team members while being proficient in at least two skill sets. The position involves being on-call and requires adherence to safety policies and procedures.

Responsibilities

• Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
• Troubleshoot and repair gas, electric, water, refrigeration, and steam powered commercial kitchen and HVAC equipment.
• Utilize tablet to document tasks (parts order, work order, timesheet) on a timely basis.
• Communicate professionally with customers regarding required repairs and status.
• Use proper tools for repair, including hand tools and power tools.
• Monitor truck stock to ensure required parts are stocked on the vehicle.
• Maintain service vehicle, tools, and uniforms.
• Work independently with daily supervision.
• Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.
• Obtain correct part numbers through branch parts person.
• Collect payment on COD jobs.
• Contribute positively to branch targets for response time and first time fix rates.
• Participate in available training to increase skill and knowledge.
• Perform other duties as required.

Requirements

• Must be 18 years of age.
• Completion of a satisfactory background check and drug screening is required.
• Valid Driver's license and driving record that aligns with safety standards.
• 1 Year of applicable experience.
• Driving record under auto liability insurance guidelines.
• CFESA Master Technician with three of the four CFESA certifications.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid holidays
• Profit sharing
• Sign-On Bonus for Experienced Technicians
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• Paid Holidays & Vacation
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)