Material Damage Inside Adjuster I

$48,371 - $77,269/Yr

Erie Insurance - Warrendale, PA

Full-time - Entry Level

Hybrid - Warrendale, PA

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

The Material Damage Inside Adjuster I position at Erie Insurance involves appraising material damage claims and total losses, negotiating settlements, and managing salvage disposal. This role is essential in ensuring customer satisfaction and maintaining the integrity of the claims process. The position is office-based with eligibility for a hybrid working schedule, and it requires a PA Motor Vehicle Physical Damage Appraiser License or the willingness to obtain one.

Responsibilities

• Appraises material damage claims and total losses as assigned.
• Negotiates settlement of claims and disposes of salvage within authority.
• Makes arrangements with repair shops, independent appraisers, policyholders, or claimants to inspect vehicles.
• Photographs damaged areas and writes estimates on all claims when necessary.
• Determines rental needs and controls costs according to company guidelines.
• Negotiates with repair shops on cost of repairs.
• Establishes value and settles total losses.
• Handles all material damage claims, including drive-in assignments, as assigned.
• Performs desk review of repair estimates when required.
• Monitors and supports Direct Repair Program (DRP) when required.
• Distinguishes cause of damage for appropriate policy coverage.
• Evaluates and settles total losses when necessary.
• Issues settlement checks and keeps appropriate records.
• Responds to policyholders and claimants regarding service issues or complaints.
• Establishes rapport with agents and claims adjusters.
• Attends appropriate training sessions.
• Evaluates antique and classic cars for coverage value at the request of underwriting.

Requirements

• High school diploma or GED required.
• Two years of experience in body shop or general claims handling OR completion of formal ERIE training program required.
• Willingness to obtain and maintain required licenses.
• Valid driver's license and good driving record preferred.

Nice-to-haves

• Good time management and organization skills preferred.
• Estimate writing experience preferred.
• Completion of General Insurance program preferred.

Benefits

• Premier health, prescription, dental, and vision benefits for employees and dependents.
• Low contributions to medical and prescription premiums, with up to 97% of monthly premium costs covered by the company.
• Traditional pension plan with vesting after five years of service.
• 401(k) with up to 4% contribution match.
• Paid time off including vacation, personal days, sick days, bereavement days, and parental leave.
• Career development opportunities including tuition reimbursement for higher education and industry designations.
• Company-paid basic life insurance and short-and long-term disability insurance.
• Orthodontic coverage for children and adults.
• Adoption assistance and fertility coverage.
• Well-being programs and paid volunteer hours for community service.
• Dollar-for-dollar matching of charitable gifts each year.