Arctic Slope Regional Corporationposted 8 months ago
Full-time
Remote • Washington, DC
Support Activities for Mining

About the position

ASRC Federal is seeking a Maximo Systems Administrator to provide support for the Maximo application suite at the Pentagon. This role involves administration, troubleshooting, and enhancement of the Maximo system, ensuring high availability and reliability while providing training and support to end users.

Responsibilities

  • Administration and day-to-day support of WHS Maximo application suite environments, including IBM control desk, IBM Maximo mobile, BIRT, COGNOS and related applications.
  • Maximo tuning, accounts management, creating reports, documentation, data imports/exports, planning and managing the database components of the software, patch management, upgrades, and integration.
  • Work with IT Team to troubleshoot user login, network, and databases issues.
  • Configuration Change Management, report development, configuration of the Maximo version 7.6 or MAS 8.x using internal application configuration tools.
  • Provide tier II, Tier III and O&M groups support for the Maximo applications suite, Mobile program, reporting related to Maximo, providing support for the expansion of Maximo program capabilities.
  • Provide training and support to end users on Maximo functionalities and best practices.
  • Troubleshooting of issues related to Maximo functionality, and managing the testing, approval and implementation of any configuration changes to the production environment and supporting WHS/ ITD as needed.
  • Install, configure, and upgrade IBM Maximo Application Suite (MAS8.x) software and related components.
  • Administer and maintain Maximo application servers, database servers, and other system components.
  • Perform system monitoring, troubleshooting, and performance tuning to ensure high availability and reliability of Maximo system.
  • Collaborate with cross-functional teams to implement system enhancements, integrations, and customizations.
  • Develop and maintain system documentation, including configurations, processes, and procedures.
  • Manage user access and security settings within Maximo, ensuring compliance with organizational policies and regulations.
  • Coordinate with vendors and support teams to resolve technical issues and implement system patches and upgrades.

Requirements

  • Bachelor's degree with five (5) years of experience, or Associate's degree with seven (7) years of experience or nine (9) years of experience with no degree.
  • Experience in Maximo tuning, accounts management, creating reports, documentation, data imports/exports, and managing database components.
  • Strong knowledge of enterprise asset and work management processes; Oracle database and SQL script and JDBC applications.
  • Experience in application support/user Help Desks; administer clustered Maximo Asset Management application environment.
  • Knowledge of configuring IIS, Windows and Linux Servers, WebSphere, and Maximo Asset management suite, IBM Control Desk, Spatial, BIM, Maximo mobile/Anywhere, Cognos.
  • Experience with Windows Server 2016 or higher and RHE Linux 8 or higher preferred.
  • Must be an experienced IT person with the understanding of relational databases and networks.

Nice-to-haves

  • CompTIA Server+, Cisco Certified Network Associate (CCNA) or higher-level Certifications
  • IBM Certified System Administrator or latest version.
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