MDA Network Controller

$75,000 - $78,000/Yr

Tyto Athene - Scott Air Force Base, IL

Full-time - Entry Level

Scott Air Force Base, IL

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About the position

The MDA Network Controller position at Tyto Athene involves providing comprehensive network support for the Missile Defense Agency (MDA) at Scott Air Force Base. This role is critical in ensuring the operational integrity of the Defense Information System Network (DISN) services, requiring advanced troubleshooting and collaboration with engineering teams to enhance network capabilities. The position operates in a 24/7 environment, necessitating flexibility in work hours and a strong understanding of various network technologies.

Responsibilities

• Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network.
• Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.
• Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.
• Provide advanced troubleshooting and problem resolution of complex network problems.
• Interact with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.
• Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.
• Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.
• Utilize diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.
• Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.

Requirements

• High School diploma and 2-4 years of related experience; Associates and Bachelor's degrees preferred.
• Hold DoD-8570 IAT Level 2 certification (Security+ CE) prior to start date.
• Ability to work in a 24/7 operation.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Understanding of Satellite Communications (SATCOM) architecture and signal flow.
• Expertise in one or more of the following: routers, switches, crypto devices, routing, Promina, CISCO (multiplexers), Juniper, ADTRAN, MSPP, DWDM, Optical Switching, SATCOM/MILSATCOM.
• General understanding of network topologies, both transport and IP.
• Familiarity with the operation of trunk (bulk), MILSATCOM, and data encryption devices.
• Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.

Benefits

• Competitive salary range of $75,000 - $78,000 per year.
• Equal Opportunity Employer: Disability/Veteran.
• Opportunities for career growth and development.