Meal Assembly Operations and Quality Manager

$75,000 - $75,000/Yr

Ideal Nutrition - West Palm Beach, FL

Part-time - Mid Level

West Palm Beach, FL

Social Assistance

About the position

The Meal Assembly Operations and Quality Manager at Ideal Nutrition is responsible for overseeing the quality and operational aspects of meal assembly. This role serves as a critical link between the kitchen and the broader operations, ensuring that meals meet quality and portion standards while managing a team and maintaining safety protocols. The manager will also be involved in training staff, conducting quality assurance audits, and implementing operational improvements to enhance the overall quality control process.

Responsibilities

• Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of your department.
• Ensure that plated meals meet the company's quality and portion standards.
• Train and supervise plating staff ensuring safety protocols and quality standards are achieved.
• Monitor the quality of all aspects of the product lines and conduct routine quality assurance audits.
• Manage and ensure successful operation of modified atmosphere packaging equipment including making computer and mechanical adjustments.
• Perform diagnostic troubleshooting on the equipment and respond accordingly.
• Collaborate closely with cross-functional teams to ensure packaging designs meet all functional, aesthetic, cost and regulatory requirements.
• Create safety and training procedures around operating all equipment and machinery.
• Maintain inventory of plating equipment and supplies.
• Enforce safety and sanitation procedures.
• Design systems and operational changes to reduce the risk of foreign materials.
• Help relay new company policies to the Departments and reinforce adherence to all company policies.
• Contribute to the development of training material and process improvements for quality control.
• Pioneer new systems, standard operating procedures, and departmental policies to improve the quality control process.
• Address any performance or behavior issues promptly and professionally.
• Monitor staff performance and conduct regular performance evaluations.
• Provide training and coaching to staff on proper plating techniques, portion control, and hygiene standards.
• Maintain clear and open communication with the Kitchen Manager and other relevant departments.
• Participate in regular kitchen meetings to discuss challenges, improvements, and updates.
• Ensure that staff are informed about menu changes, special requests, and customer feedback.
• Maintain a professional appearance and enforce the dress code among staff.
• Familiarize yourself with all ingredients listed on the menu cards.

Requirements

• 7+ years of production experience; preferably in food service or food production with a minimum of 3 years in a management role.
• Quality Assurance experience.
• AA Degree.
• Must maintain personal hygiene in accordance with Ideal Nutrition standards.
• Ability to think strategically and adjust communication style to different audiences.
• Deep knowledge of Food Manufacturing, Food Safety & Quality, and Fulfillment.
• Demonstrated ability to effectively motivate, develop and manage a large team.
• Demonstrated success at delivering new product initiatives.
• Strong organization skills and problem-solving skills.
• Able to make simple math calculations.
• Strong computer skills: Google Suite and/or Microsoft Office Suite (Excel, Word, Publisher, PowerPoint).

Nice-to-haves

• Culinary experience (2 years preferred).
• Bilingual in English and Spanish.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Vision insurance